You have Lee, the dad, the son, the boss, whose job it is to ensure your glasses are made to the highest of quality.
You have Agrita, the Wife the mom, head of Quality control whose job it is to ensure your glasses are checked out to the exact measurements and everything is to the highest of standards. (nothing gets past her hawk eyes)
You have Dawn, the Gran, the supermom, whose job it is to deal with all the day to day questions, running of the website, postage, and packaging, and making sure everyone is happy and has a lovely cup of tea (told you she was supermom)
You have Kevin, the dad the granddad, the grumpy one, its Kevins job to ensure all equipment is maintained and everything is working correctly and as it should be, Kevin has been an engineer for almost 50 years, he really does know his stuff (so he keeps telling us)